The Financial Ombudsman Service has published issue 125 of its newsletter, Ombudsman News.

In this issue, the FOS looks at:

  • Credit broking services and price comparison websites, particularly in respect of short-term loans, in relation to which the FOS has seen a significant increase in the number of complaints.
  • How (and why) the process for complaining to the FOS has changed over the years.
  • Case studies in respect of unregulated collective investment schemes (UCIS).

The newsletter can be read in full here.