Joint action between the ACMA, the US Federal Trade Commission (FTC) and the Canadian Radio television and Telecommunications Commission (CRTC) has led to court orders being obtained against US-based and India-based parties involved in the global 'Microsoft Imposter' phone scam.

The ACMA, who had passed information of the 'Microsoft Imposter' scam to the FTC, first became aware of the scam in 2009 after its Do Not Call Register received complaints from registrants about telemarketing calls from imposters posing as Microsoft employees offering to fix PC viruses. In Australia, the scam generated nearly 10,000 calls to the Do Not Call complaint line over the past two years, and at its peak made up about 50 per cent of all reports.

The ACMA has also released an infographic showing four basic steps to avoid falling for telemarketing scams.

For more information, please see the ACMA Media Release, FTC Media Release and the CRTC Media Release. To view the infographic, please click here.