Walt Moeling joined us on March 29th for the latest episode of The Bank Account with a lively discussion of bank sales tactics. In this regulatory environment, banks need to balance growth goals with expectations for scrutiny of their sales tactics. Regulators, investors, the press and consumers are all paying more attention to bank sales tactics.

While none of us hopes to be asked whether we “want fries with that?” as we conduct business with a bank teller, looking out for potential bank products that could benefit the bank’s customers presents an opportunity for both the bank and the customer to be better off.

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