On 28 December 2009, the Provision of Services Regulations 2009 came into force. These regulations require the providers of professional services to make certain information available to their customers. This includes, for service providers subject to a requirement to hold professional liability insurance, an obligation to make available details of that insurance – in particular the identity of the fi rm’s insurer and the territorial extent of the insurance cover. This information can be made available in a number of ways, including in information documents supplied to the customer or by notifying the customer of where the information can be found on a publicly available website.