The ACMA has commenced proceedings against TPG Internet alleging it breached the Telecommunications (Emergency Call Service) Determination 2009 by failing to give access to the triple zero operator-assisted emergency call service. The breaches are alleged to have occurred over a period of approximately six months between March 2011 and September 2011.

The ACMA has reminded service providers supplying a standard telephone service that they must provide end-users with access to the emergency call service using the emergency service number 000.

For more information please see the ACMA Media Release.