On 21 May 2014, the ACCC issued a determination effectively extending for 5 years Mortgage and Finance Association of Australia’s existing authorisation to continue its Disciplinary Rules, which outline the processes for investigation of complaints, expulsion of members and Appeals against refused applications for membership or accreditation.

The ACCC considers that the arrangements are likely to continue to result in public benefits by improving consumer confidence and consumer protection in the mortgage and broking industries.