The European Commission, together with the national consumer rights authorities in 15 EU Member States and Norway, has scrutinised over 400 websites selling airline tickets to verify their compliance with consumer law. Irregularities were found on 226 websites. The main irregularities included prices being quoted exclusive of taxes, unclear information on the availability of certain offers and misleading contract terms where, for example, consumers have to explicitly opt out of insurance clauses. Many of the websites concerned are those through which airlines themselves distribute their tickets directly to consumers. The Commission and the national authorities will now contact the companies and request them to clarify or change their practices. Those which fail to comply may face legal action, fines and even the closure of their websites.