On 20 February 2012 CPP Group PLC announced the suspension of the listing of its shares with immediate effect, after discussions with the FSA in connection with the sale of the Group's card protection and identity protection products in the UK.  This follows a previous announcement in March 2011 in which CPP confirmed an FSA investigation into alleged failings in sales calls and that it might require a review to see if there was a need for customer redress.  The FSA has indicated that it has serious concerns about the manner in which customers were being sold identity theft and card protection policies by the firm.