In our latest publication in our Future of Consumer series on issues facing the Consumer sector, we look at how transparency and business ethics are driving supply chains to the foreground, and how new technologies can give your business an edge.
Supply chain management is business critical in the FMCG sector. It ensures that the right goods and ingredients get to market when they are freshest, when there is demand, in time for any promotions, and at the lowest cost. But it also ensures that consumers are getting what they pay for: not only a product that's consistent with its marketing – including where it comes from and what it contains - but also a product consistent with the consumer's values. These values increasingly focus on sustainability and business ethics as part of a brand's image.