Last week we gave you a seven-step action plan for how gig economy companies can respond to the COVID-19 coronavirus outbreak. A lot has changed in a week, so now it’s time to take a look around the industry to see how gig economy companies are actually responding to the crisis. You may consider adopting some of these same measures for your own company.


  • Food delivery platforms Postmates and Instacart announcedthat they have introduced “non-contact deliveries.” Customers now have the choice to select their preferred drop-off option when checking out, whether that means meeting their delivery person at a curbside spot, or even having the order left outside the door.
  • Postmates is also waiving commission fees for San Francisco restaurants not already working with the company so it can offer on-demand delivery without extra costs. If the pilot program is successful, it may expanded elsewhere.
  • DoorDash is also letting customers leave instructions when they place an order if they prefer their food orders left outside their door.