FSA has fined Bridging Loans Ltd £42,000 and fined its senior director £70,000 and banned him for many failings that resulted in the firm risking lending to customers who would not be able to repay loans. He also did not ensure fair attribution of charges and interest and used unfair tactics to try to dissuade customers from complaining or seeking redress. FSA also took action to prevent or restrict three other family members of the director from carrying out various controlled functions in financial services firms in the future. The firm no longer conducts new FSA-regulated mortgage business and FSA has taken action to ensure it cannot repossess or sell the homes of any of its regulated mortgage customers. This is the first case FSA has concluded against a lender's senior management for irresponsible lending and unfair practices in dealing with arrears.