Concerned by the impact of the financial crisis on its members, the International Telecommunications Union (ITU) conducted researches on the potential consequences of the crisis for the telecommunication/ ICT sector. The ITU’s main conclusions are summarized in an Information Note by the Secretary General, Hamadoun I. Touré, to the ITU Council released on Friday November 21, 2008 (Information Note by the Secretary General, Potential impact of the financial crisis on the telecommunication/ ICT sector, Document C08/INF/12-E).  

The review conducted by ITU suggests that "growth in telecommunication markets is expected to slow over the coming year, but not decline, in subscriber numbers, capital expenditure, IT spending, and investment." As operators experience potential pressure on revenue streams and customer incomes, the ITU highlights the fact that "strategies for cutting costs and sharing infrastructure will become all the more important." To conclude, according to ITU, "the ICT sector is the least affected by the current crisis and can be a key enabler to help mitigate the impact of the crisis on many other sectors, such as transport."