CMS launched the fifth annual health care provider satisfaction survey of the Medicare fee-for-service (FFS) contractors that process and pay more than $370 billion in Medicare claims each year. The Medicare Contractor Provider Satisfaction Survey (MCPSS) offers Medicare FFS providers an opportunity to give CMS feedback on their satisfaction and opinions about the services provided by their respective contractors.
CMS is sending the 2010 survey to approximately 30,000 randomly selected providers, including physicians and other health care practitioners, suppliers, and institutional facilities that serve Medicare beneficiaries across the country. Those health care providers selected to participate in this year's survey will be notified beginning in January 2010.
The MCPSS is a result of the Medicare Prescription Drug, Improvement and Modernization Act of 2003, which required CMS to develop performance measures. The MCPSS is a way for CMS to hear provider concerns and monitor trends.
CMS will analyze the 2010 MCPSS data and release a summary report on the CMS website in the summer of 2010. For more information, please click here.