An arbitration clause in a debt adjusting service provider’s contract, which contained an attorney retainer agreement, was held unenforceable, because no attorney discussed the arbitration provisions with the debtors or advised the debtors regarding the consequences of relinquishing the legal protections provided by state law. Gorden v. Lloyd Ward & Assoc., P.C., 323 P.3d 1074 (Wash. Ct. App. 2014). The court found that, because an attorney-client relationship had been formed, the lawyer was required to explain to the extent reasonably necessary to permit the client to make informed decisions regarding the representation. In this instance, no attorney discussed the arbitration provisions or advised of the rights at stake. Accordingly, the court concluded that the arbitration clause was procedurally unconscionable and void.