PRA and FCA have issued a joint statement reporting on the main issues arising from their consultation on complaints made against them and BoE (see FReD 19 February). It also provides the final amendments being made to the complaints scheme in relation to the reporting of investigations. These changes do not differ from those proposed in the consultation. FCA published an updated version of the complaints scheme to incorporate the approved additions. (Source: Regulators make statement on complaints and Updated complaints scheme)