CMS has published a notice requesting information that will be used to develop a survey regarding patient experiences with emergency department care. The survey is intended to support the goals of HHS’s National Quality Strategy under the ACA. In issuing the request for comments, CMS notes that while CMS and the Agency for Healthcare Research and Quality (AHRQ) have developed consumer surveys for in-center hemodialysis facilities, nursing homes, and clinician and group practices, none of these surveys address consumers' and patients' experiences with emergency department services. CMS is particularly interested in suggested topic areas (e.g., communication with providers, pain control, or waiting time), along with publicly-available instruments for capturing patient experiences with emergency department care. Comments will be accepted until February 1, 2013.
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CMS seeks comments on measures of patient experiences with emergency department care
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