The ICO has fined Vanquis Bank Ltd £75,000 for sending unsolicited text and email messages to recipients without their consent in 2015 and 2016. A total of 870,849 direct marketing text messages and 620,000 direct marketing emails were sent to recipients, which resulted in 140 complaints.

Vanquis Bank Ltd was issued with the monetary penalty under section 55A of the Data Protection Act 1998, in relation to a serious contravention of regulation 22 of the Privacy and Electronic Communications (EC Directive) Regulations 2003 (SI 2003/2426).