The Department of Jobs, Enterprise and Innovation have published a Consultation paper on the implementation of the Consumer Rights Directive (2011/83/EU) (the Directive). The Directive must be transposed into national law by EU Member States by 13 December 2013 and must be applied in Member States from 13 June 2014.

Most of the provisions of the Directive apply only to off-premises contracts (contracts concluded away from the trader's premises, such as in the consumer's home or workplace), and distance selling contracts (contracts concluded by means of distance communication, such as contracts concluded online, over the telephone, or by post).

The Directive, subject to a few minor exceptions, is a maximum harmonisation instrument. This means that Member States cannot go beyond, or add to, the Directive's harmonised provisions in national legislation.