The Body of European Regulators of Electronic Communications (BEREC) has published draft guidelines on best practice and recommended approaches to be taken by national regulatory bodies and internet service providers (ISPs), as well as other relevant third parties, in order to ensure that end-users are informed about internet access quality and any traffic management techniques used by their network. Information is to be provided on a range of areas including service availability download and upload speeds, quality of service, and any limitations on usage.

Any comments on the Guidelines should be submitted to BEREC by 2 November 2011.

Further information is available at: http://www.erg.eu.int/doc/berec/consultation_draft_guidelines.pdf