On December 9, 2016, the Federal Trade Commission (FTC) released its eighth annual National Do Not Call Registry Data Book for Fiscal Year 2016. The Data Book provides numerical information for the period between October 1, 2015 and September 30, 2016 about registrations on the National Do Not Call Registry, complaints filed with the FTC, and entities accessing the registry. Noteworthy items from the Data Book include the following:

  • There were 3,159,804 new active registrations during FY 2016 (226,001,288 telephone numbers in 2016 compared to 222,841,484 telephone numbers in 2015). The 10 states with the highest number of new registrations were New Hampshire, Connecticut, Massachusetts, Colorado, Maine, New Jersey, Kansas, Wisconsin, Michigan, and Pennsylvania.
  • The FTC received 5,340,234 complaints – more than 1.7 million more than the previous fiscal year – from consumers regarding recorded message calls or calls for which the consumer requested that the entity stop calling.
  • More than 20,000 entities accessed the DNC Registry during FY 2016 (2,353 entities paid fees, 17,634 entities accessed the Registry at no charge, and 503 entities claimed exemption based on the types of calls they placed (i.e. not involving the sale of goods or services), or the fact that they had an existing business relationship with or had received prior express written consent from the consumers they called).