The ACCC instituted proceedings in the Federal Court against Air Asia Berhad (Air Asia). Air Asia is a foreign corporation that carries on a business in Australia as a supplier of international air travel services to the Australian public.

The ACCC alleges that Air Asia on its website did not display some airfare prices inclusive of all taxes, duties, fees and other mandatory charges. Businesses that choose to advertise a part of the price of a particular product or service must also prominently specify a single total price.

The ACCC alleges the conduct contravenes section 48 of the Australian Consumer Law and is seeking :

  • declarations that Air Asia contravened CCA;
  • an injunction to restrain Air Asia from engaging in misleading conduct in the future;
  • a court order that Air Asia publish corrective notices on its websites regarding the conduct;
  • penalties; and 
  • ACCC costs.