IIROC yesterday released a set of responses to frequently asked questions in regards to implementation of its Client Relationship Model.

As we've previously discussed, IIROC has adopted a number of rule amendments over the last few years in respect of certain CRM regulatory objectives, such as enhanced client reporting requirements, account suitability, and enhanced standards regarding conflicts of interest management and disclosure.

Ultimately, the FAQ provides guidance in respect of such issues as pre-trade disclosure of charges and the content required in account statements and trade confirmations.

For more information, see IIROC Notice 14-0233.