On March 19, the Massachusetts Division of Banks sent an email asking that licensees notify their customers of temporary closure of their facilities and the availability of any alternative service options as soon as practical. It also asks licensees to notify the Division promptly regarding any location closures, business disruptions, or other significant developments relating to Covid-19, such as closure of Massachusetts offices/locations, significant staff shortages, liquidity shortages, distress with funding sources, or issues funding closed loans for Massachusetts consumers.