The Census Bureau says about 24 million people in the United States identify themselves as not speaking English “very well,” according to a recent Consumer Financial Protection Bureau (CFPB) press release. To make sure those consumers can access services and information, the CFPB is proposing a Language Access Plan to help those who speak “Spanish, Chinese (Mandarin or Cantonese), French, Haitian Créole, Tagalog, Korean, or Vietnamese—the most commonly spoken languages in the United States other than English,” according to the release. The goal is to help “avoid confusion, mistakes, and even fraud.” The CFPB welcomes comments and feedbacks on its proposed plan until January 6, 2015. To read the full plan, click here. If you would like to submit a comment, click here. For more, read the full release.
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Plan to knock down language barrier for financial services
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