While the thought of recovering your debts may conjure up fears of lengthy and costly proceedings, there are options to consider that don’t involve the need for a court hearing.

If you are seeking to recover debts of up to £10,000 that have been disputed by your customer, you could consider using the courts free mediation service. This is available to everyone and provides a one hour telephone call with your customer with the aim of reaching an amicable conclusion.

If you and your customer are willing to negotiate, it could be that an agreement is reached without the need to go to a hearing, or even meet face to face. It also means that no further time or costs are incurred by either side.