The Employment Appeal Tribunal has held that it is not reasonable to dismiss an employee at the behest of a third party without considering whether the request is justified.

What does this mean?
If a client, or other third party, asks an employer to remove or dismiss an employee, the employer should consider whether such a request is justified before doing so. It may in some instances be appropriate for the employer to seek to persuade the third party to change its mind.

What should employers do?
Employers should always follow their disciplinary procedures before dismissing staff or taking steps short of dismissal, including investigating the reasons why a third party wishes for the employee to be removed. They should be able to show they have weighed up and made the decision themselves.

Bancroft v Interserve (Facilities Management) Limited