On March 28, the CFPB released its monthly complaint report highlighting consumer complaints as of March 1 of this year. The report states that the Bureau has handled approximately 1,136,000 consumer complaints across all categories, of which 10 percent (116,200) relate to credit cards. A few of the most common findings raised by consumers are: (i) issues with fraudulent charges—both with respect to being billed for charges not initiated by them and experiencing difficulties having charges removed even after a dispute has been resolved in their favor; (ii) issues regarding reward program requirements and benefits; and (iii) issues regarding identity theft complaints, specifically with respect to “credit card accounts being fraudulently opened in their name even after an alert was placed on their credit file.” The report discloses that credit card complaints, along with complaints regarding debt collection practices, constituted the most prolific category of consumer complaints in February 2017. Credit reporting complaints and mortgage complaints are the second and third most common complaints, respectively. As previously reported in InfoBytes, student loan complaints continued to show the greatest increase year-over-year for the same three month time period of December to February—551 complaints from 2015/2016 versus 2,913 complaints in 2016/2017. Read more here.