Pursuant to a public complaint, on January 27, 2010, the Privacy Commissioner of Canada announced a new investigation into Facebook. The investigation concerns the social networking site’s introduction of a tool that required its users to review their privacy settings in December 2009. According to the complaint, Facebook’s new default settings allegedly made some users’ information more accessible than previously had been the case. Elizabeth Denham, the Assistant Privacy Commissioner, indicated “[s]ome Facebook users are disappointed by certain changes being made to the site – changes that were supposed to strengthen their privacy and the protection of their personal information.”

The new complaint follows the Commissioner’s July 2009 release of findings resulting from an investigation into Facebook’s privacy policies and practices. The findings highlighted concerns regarding Facebook, including a need for increased transparency and clarity. The Office of the Privacy Commissioner will continue to follow up with Facebook as the company implements changes to its site.

For further information, please see the Office of the Privacy Commissioner's News Release.