LSB has published its fourth bulletin. This edition looks at:

  • Transitional arrangements for changes to the Lending Code, which ended on 1 July
  • How firms generally try to treat customers fairly, but sometimes financially disadvantaged customers suffer
  • Adjusted risk re-pricing and minimum monthly payments on credit cards
  • Concerns over certain aspects of debt sale and debt collection
  • Ongoing monitoring of credit, unarranged overdrafts, credit cards and complaints
  • Change in the date for the Annual Statement of Compliance to September 2011
  • A summary of monitoring and enforcement

(Source: LSB Bulletin No 4)