My client’s arm was caught in the door of a tube train at Notting Hill Station. The train moved off. Unable to free herself my client was dragged down the platform and into the tunnel where she was rescued by the emergency services from under the train.

At St Mary’s Hospital my client was treated for serious pelvic and lumbar fractures, as well as a de-gloving injury to her right leg. After a month’s stay she was discharged home with basic equipment to manage.

Within days of my instruction, I appointed a case manager and obtained funding to provide my client with professional carers and domestic support while she recovered. The hospital was slow to provide follow up care. The fixator on her right leg was still in situ and ready to come off but a date could not be offered for some time.

Ian Sinha, treating surgeon, was approached to perform the surgery in his private clinic and a date could be offered within a few weeks. Part of the fixator was removed; the femoral ring sitting on the upper leg which caused most discomfort. My client was then able to commence home-based private physiotherapy. While waiting for follow-up surgery, she also visited Lynden Hill Clinic for residential rehabilitation. Six weeks later the tibial ring was removed, again on a private basis and with funding provided through the claim.

My client continues to recover and is doing so during a second stay at Lynden Hill. Upon her return an occupational therapist will visit to assess the suitability of her home and make recommendations for aids, equipment and adaptations as needed.

The above is a good example of how funding can make a huge difference in a person’s rehabilitation from serious injury. It is not always possible, but I work hard to make sure provision is made where it is. This, I feel, undoubtedly makes for a better outcome overall.