• Carriers and interconnected Voice over Internet Protocol (VoIP) providers must file their annual report certifying compliance with the FCC’s Customer Proprietary Network Information (CPNI) rules for 2012 by March 1, 2013. In addition to interconnected VoIP providers and telecommunications carriers, the FCC includes the following types of carriers in its non-exhaustive list of entities that must file certificates: commercial mobile radio service (CMRS) providers; interexchange carriers (IXCs); prepaid calling card providers; resellers; and calling card providers. Certificates must contain an officer’s signature attesting that he or she has personal knowledge that the company has established procedures to protect CPNI and must provide a description of those procedures. In addition, the company must describe any actions taken against data brokers in 2012, and any customer complaints regarding CPNI.

The FCC encourages companies to file their certificates electronically via either the Electronic Comment Filing System (ECFS), identifying EB Docket No. 06-36, or through the FCC’s web-based application, which can be found here. Certificates also may be filed in hard copy with the Secretary’s office.

The FCC’s Enforcement Bureau has released a Public Notice reminding filers of the requirements, which includes responses to Frequently Asked Questions, a certification template, and a copy of the FCC’s CPNI Rules, which may be found here. (DA 13-61, Enforcement Advisory No. 2013-02)

  • The Universal Service contribution factor for the first quarter of 2013 is 16.1%. A copy of the Public Notice announcing the rate can be found here. (DA 12-2014)