9 July 2015 may seem a long way off but the Legal Ombudsman is already getting excited. That is the date by which Member States must implement an EU directive to make ADR available for all disputes brought by consumers against suppliers of most types of contract for goods or services, including professional services.

The Legal Ombudsman has recognised that a number of professions do not have a means of independent redress at present (e.g. accountants and architects) and that the Directive could be implemented by allowing it to provide redress for a wider range of professionals.  A Discussion Paper invites responses to this suggestion by 30 September 2013.