When the Jackson Reforms first came into force in April 2013, it was proclaimed they would lead to significant changes in the way in which civil litigation was conducted and would improve the culture of litigation for the good of all. Now some three and a half years on, Jeremy Glover (i) provides a reminder of the key aspects of the Jackson Reforms; (ii) reviews how they are working in practice; and (iii) takes a look at some of the latest developments.

Cost budgets

One of the key elements of the Jackson Reforms was the effective management of litigation costs through the introduction of cost budgeting. The basic idea behind cost budgeting is that cost budgets detailing a party’s costs for the entire litigation must be filed and exchanged prior to the first Case Management Conference. Parties are encouraged to seek to agree cost budgets, in whole or in part, after they have been exchanged and the court will record any such agreed budget. Where the budgets are not agreed, the court has to review, make any appropriate revisions, approve the budget and make a costs management order. As will be clear from the Mitchell case, a party who fails to file a budget when required to do so will be treated as having filed a budget comprising only the applicable court fees, unless the court orders otherwise.

On 13 May 2015, Lord Justice Jackson gave the third annual Harbour Litigation Funding Lecture titled “Confronting Costs Management”.1 During that talk he highlighted what he saw as the key benefits of costs management:

(i) Both sides know where they stand financially; parties have clarity as to what they will recover if they win and what they will pay if they lose;

(ii) It encourages early settlement;

(iii) It controls costs from an early stage;

(iv) It focuses attention on costs at the beginning of litigation;

(v) Case management conferences are now more effective in that there is serious debate about what work is really necessary, what disclosure is required, what experts are needed;

(vi) “Elementary fairness”: it gives the other side notice of what you are claiming; and

(vii) “It protects losing parties… from being destroyed by costs.”

A party cannot recover costs simply because they are reasonably and were necessarily incurred. The costs incurred must be proportionate to the matters in issue. Mr Justice Coulson gave guidance as to the court’s approach in the case of Willis v MJR Rundell & Associates Ltd.2 Here, the total value of the claim was about £1.1 million.

The claimant’s costs budget was £821k and the defendant’s cost budget was £616k. The Judge held that the costs were disproportionate and unreasonable.3 The key points to emerge from that judgment were:

(i) Where the aggregate of the cost budgets exceeds the maximum amount claimed, the court is likely to take the view that the cost budgets are disproportionate and unreasonable;4

(ii) It is essential that any cost budgets submitted are sufficiently detailed to enable the court to undertake a proper review and assessment;

(iii) If the court only gets to see the budgets by the time a substantial proportion of costs have already been incurred, this will undermine the effectiveness of the cost management regime and the court’s ability to contain costs;5

(iv) The parties should aim to obtain approval for their cost budgets at an early stage and be prepared to make proactive and prompt applications to the court if budgets are exceeded; and

(v) If one party wishes to attack the other’s cost budget, it should present the court with alternative figures for any items that are contested. In this case neither side offered substitute figures in respect of each other’s cost budget. As a result, the Judge concluded that he did not have sufficient information to propose alternative figures and stated that it would be inappropriate for the court to do so without notice and without any necessary supporting detail.

In view of the Judge’s criticisms in this case, the following should be avoided:

(i) large, rounded-up figures for which no breakdown is provided;

(ii) lump sum items which are not properly substantiated and explained. For example, it is not appropriate to include a single sum for “contingent costs” without further detail; and

(iii) describing components of the cost budget as “incurred/estimated”.

In short, it is now essential for parties to prepare accurate budgets and keep them up to date. Cost budgeting is here to stay and now applies to all cases with a value of under £10 million. The court will not allow a party to revise its approved budget if there was a simple error in the budget. However, the court may allow the costs budget to be revised if there has been a significant change to the course of the litigation since the budget was prepared. Significant reasons may include the addition of a party, substantial amendments and the increased complexity of the case.6

In the case of Group Seven Ltd v Nasir,7 Mr Justice Nasir commented that:

“However, what is principally required in assessing a costs budget is to consider the proportionality of the amount of the budget so that the court feels that it would be appropriate to award the budgeted sum to the receiving party and require it to be paid by the paying party.”

The position in 2016

In April 2016, the 83rd CPR update came into force. With it changes were introduced to the cost budgeting regime set out in CPR 3.12-18 to encourage parties to agree the budgets in advance of the Case Management Conference. Cost budgets must now be filed 21 days and not 7 days in advance of the CMC and parties must then file, 7 days before the CMC, an “agreed budget discussion report” setting out what is agreed and the reasons for any disagreement. The idea behind this change is to increase the opportunity for agreement, and parties are now required to cooperate and compromise regarding their budgets and have more time to reach an agreement.

The proportionality test applied

There have been a small number of cases where the courts have considered the approach to be taken in small value claims. In May v Wavell Group plc,8 the successful claimants’ costs of a claim which settled for £25,000 were reduced in two phases. First, on detailed assessment, from £208,000 to £99,655.74. Then, applying the proportionality test, they were further reduced to £35,000 plus VAT. Master Rowley said this:

“It seems to me to be clear that where the sums in issue are modest... The amount that can be recovered from the paying party is not the minimum sum necessary to bring or defend the case successfully. It is a sum which it is appropriate for the paying party to pay... It is not the amount required to achieve justice in the eyes of the receiving party but only a contribution to that receiving party’s costs in many modest cases.”

Changes to the court process and procedures

One of the headline features of the initial Jackson Reforms was the change in approach of the courts to breaches of the rules and court orders.

The Denton case: a reminder

In 2014, in the case of Denton v TH White Ltd,9 the Court of Appeal outlined a new three-stage test for considering breaches:

(i) The court must consider whether the breach was “serious or significant”. In Mitchell, the test had been to say if the breach was minor or trivial. This would appear to give the courts a degree of flexibility. If the breach is neither serious nor significant, relief from sanctions will usually be granted;

(ii) The court must consider whether there was a good reason for the breach or why the breach occurred; and

(iii) The court must consider all the circumstances of the case so as to enable it to deal justly with the application. These circumstances include two of the factors set out in CPR r.3.9: (a) the need for litigation to be conducted efficiently and at proportionate cost; and (b) the need to enforce compliance with rules, practice directions and orders.

Lord Justice Vos referred to CPR r.1.3, which provides that “the parties are required to help the court to further the overriding objective”, noting that:

“We think we should make it plain that it is wholly inappropriate for litigants or their lawyers to take advantage of mistakes made by opposing parties in the hope that relief from sanctions will be denied and that they will obtain a windfall strike out or other litigation advantage. In a case where (a) the failure can be seen to be neither serious nor significant, (b) where a good reason is demonstrated, or (c) where it is otherwise obvious that relief from sanctions is appropriate, parties should agree that relief from sanctions be granted without the need for further costs to be expended in satellite litigation. The parties should in any event be ready to agree limited but reasonable extensions of time up to 28 days as envisaged by the new
rule 3.8(4).”

The approach of the courts in 2016

The approach of the courts is that the: “rules exist to enable the court to resolve the matters in issue, not to throw up unnecessary technical obstacles”.10

It is fair to say that the Denton decision led to a slight relaxation of the approach by the courts, but only a slight one. There continue to be cases where the courts reinforce the importance of procedural discipline and compliance with court rules and orders.

In British Gas Trading Ltd v Oak Cash & Carry Ltd,11 a defence was struck out following a two-day delay in filing a listing questionnaire in compliance with an unless order. Although the apparent delay was only two days, looking back, the Court of Appeal noted that in total the defendant’s solicitors had had three months to comply with the relevant order, but failed to do so. Further, they were two days late in complying with an unless order. This breach was serious and significant. Then on top of this, the defendant delayed for over a month before seeking relief from sanction. Had it acted more promptly, then the late filing of the listing questionnaire might not have had any adverse impact on the overall conduct of the action. Lord Justice Jackson noted that if:

“ the defendant had made an immediate application for relief at the same time as filing its PTC, or very soon after, I would have been strongly inclined to grant relief from the sanction of striking out. To debar a party from defending a £200,000 claim because it was somewhat late in filing a PTC is not in my view required by rule 3.9, even as interpreted by the majority in Denton.”

A similar approach was taken in the case of Gentry v Miller.12 This was a road traffic accident where, following judgment being entered in default of the service of an acknowledgement of service, insurers applied to set aside that judgment, alleging amongst other things that the claim was fraudulent. Lord Justice Vos took a similar view to Lord Justice Jackson:

“In my judgment, Mitchell and Denton represented a turning point in the need for litigation to be undertaken efficiently and at proportionate cost, and for the rules and orders of the court to be obeyed. Professional litigants are particularly qualified to respect this change and must do so. Allegations of fraud may in some cases excuse an insurer from taking steps to protect itself, but here this insurer missed every opportunity to do so… The insurer must in these circumstances face the consequences of its own actions.”

Continued drive towards electronic working

Given that the aim of the Jackson Reforms was to lead to a decrease in costs, it is no surprise that the courts and parties are being encouraged to make use of a new electronic system to file documents.

Since 10 November 2014, an extended trial for a new online filing system has been operating. Found at www.ce-file.uk, the Courts Electronic Filing (or CE-File) system enables parties in the Technology and Construction Court, Chancery Division, Commercial and Admiralty Courts and Bankruptcy and Companies Courts to file claims and documents and pay fees electronically. The trial period was extended by a year in October 2016 and this increasing use of technology is undoubtedly bound to be a continuing feature of litigation as time goes by.

The Pre-Action Protocol

TeCSA carried out a review13 of the Construction and Engineering Pre-Action Protocol (“PAP”), which was published in January 2016. One reason the review was carried out was in response to suggestions that the PAP might be abandoned or heavily modified by the Court Rules Committee to make it voluntary. The review canvassed opinions from across the construction industry, including solicitors but also main contractors, specialist subcontractors, consultants and insurers.

Overall, 95% of respondents thought that the PAP was a valuable pre-action mechanism and 87% believed that it was creating access to justice. Based on the Report’s findings, TeCSA said:

“there should be no doubt that the PAP ought to remain and that it should continue to be a compulsory step for those wishing to pursue a claim through the courts.”

It is interesting to note that when asked to consider how the PAP could be amended, approximately 75% of respondents felt that access to and guidance from TCC Judges pre-action would be beneficial.

A new approach to trials and hearings

Since October 2015, the TCC, along with other courts that operate out of the Rolls Building in London, has been operating, under Practice Direction 51N, two new pilot schemes: the Shorter Trial Scheme (“STS”) and the Flexible Trial Scheme (“FTS”). These pilot schemes were originally scheduled to last for two years but were extended by a year until 30 September 2018 in October of this year. Neither scheme is mandatory and a claimant must “opt in”; if a defendant wants to opt out it must apply to do so promptly. Both schemes potentially should allow for more streamlined court procedures and savings in terms of time and costs.

Under the STS, there is still a pre-action protocol process, albeit a much shorter one being based upon a 14-day notice of intention to issue proceedings under which the defendant has 14 days to reply. The aim is to have trials listed within 10 months from the issue of proceedings, with trials of no more than four days and a judgment delivered no later than six weeks after the hearing.

With the FTS, the aim is to enable parties by agreement to adapt the trial procedure to suit their particular case. The FTS is designed to encourage parties to limit disclosure and to confine oral evidence at trial to the minimum necessary for the fair resolution of their disputes. This is all consistent with its stated aim, namely to reduce costs, reduce the time required for trial and to enable earlier trial dates to be obtained.

As with all new processes, initial take-up has been slow. However, in the recent case of Family Mosaic Home Ownership Ltd v Peer Real Estate Ltd,14 Mr Justice Birss noted that the STS is intended to involve tight control of the litigation process by the court, in order to resolve the dispute on a shorter more commercial timescale. The idea is that a case will be managed by the same Judge throughout. The Judge noted that:

“The initiative as a whole also seeks to foster a change in litigation culture: a recognition that comprehensive disclosure and a full, oral trial is often unnecessary for justice to be achieved. That in turn should improve access to justice by producing significant savings in the time and cost of litigation.”

Cases that will not normally be suitable for this trial process include:

  • cases including an allegation of fraud or dishonesty;
  • cases which are likely to require extensive disclosure and/or reliance upon extensive witness or expert evidence;
  • cases in the Intellectual Property Enterprise Court;
  • cases involving multiple issues and multiple parties; and
  • public procurement cases.

Looking forward

The courts are continuing to review potential reforms to the court process. On 27 July 2016, Lord Justice Briggs published a Report entitled Civil Courts Structure Review.15 As well as looking into ways to reduce the delays in the Court of Appeal, one of the headline points arising from the final report was the idea of creating an “Online Court”. The Judge recommended, and outlined an approach for, a phased introduction of the Online Court.

As a first stage, subject to substantial exclusions, he proposed that the Online Court deal with money claims up to £25,000. It is designed for litigants to settle disputes without lawyers. This may ease the administrative pressures on the county courts. Despite the processes name, it would not be entirely automated or online.

The three potential stages of the Online Court are outlined as:

(i) Stage 1 is mainly an automated process by which litigants are assisted in identifying their case (or defence) online without lawyers so that it can be understood by their opponents and resolved by the court, and required to upload the documents/evidence which the court will need to decide the claim;

(ii) Stage 2 will involve a mix of case management and conciliation, by a Case Officer. Rather than relying on on-line or telephone mediations, Case Officers are to be encouraged to consider the best option on a case-by-case basis;

(iii) Stage 3 will consist of determination by Judges, usually District Judges or their Deputies. This may not be through a traditional trial but could be carried out on the documents, on the telephone, or by video, or by combination of all three.

The proposals for the Online Court are based on a desire to use modern technologies to try and enhance the efficiency of the court systems as well as increase access to justice for all. They are not, despite the advances outlined by Simon Tolson in his article on Artificial Intelligence and the Law, a pre-cursor to the rise of “Robot or AI-Judges.

Whilst there is no doubt sufficient IT capacity and awareness to do this, this initiative cannot succeed unless properly financed resources are introduced both to help run the system and help educate those who use it. It is equally important that those resources are not diverted from an already over-burdened county court system.


The Jackson Reforms are, of course, not the only changes the court system is currently facing. Indeed there is a certain irony when the cornerstone of the Reforms, namely the reduction of costs, is compared and contrasted with the ever-increasing costs of court fees themselves (something which is not within the control of the Judges or courts).

However, culturally a change has come about and Mr Justice Edwards-Stuart succinctly summarised the approach that the courts are expecting to see in the case of Gotch v Enelco Ltd:

“If access to justice is to have any real meaning, then the aim of keeping costs to the reasonable minimum must become paramount. Procedural squabbles must be banished and a culture of co-operative conduct introduced in their place. This will not prevent contentious issues from being tried fairly: on the contrary it should promote it.”