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We are excited to share the first installment of our newest video series, 10 Steps Every Company Should Take When Conducting Workplace Investigations. This series is intended to guide HR leaders faced with investigating a complaint between coworkers, such as harassment or inappropriate conduct, through the investigation process.

Each video in this series will offer practical tips on everything from creating the investigation plan; interviewing relevant parties; and dealing with the aftermath of the investigation, including potential disciplinary actions taken against an employee.

To kick off the series, Bass, Berry & Sims attorney Tim Garrett takes companies through the process of receiving the complaint. Employee complaints can come anonymously, directly from an employee feeling mistreated by a coworker or from a supervisor who witnesses inappropriate behavior. Tim explains how to handle each type of complaint and tactics for understanding as much information as possible in this initial stage of the process.