The ACCC issued its eighth report assessing cross-subsidy between the services provided by Australia Post. The ACCC has a role under the Australian Postal Corporation Act 1989 (APCA) to assess whether Australia Post is cross-subsidising its non-reserved services (generally, services it provides in competition with others) with revenues from its reserved (statutory monopoly) services. This would be a concern because it could damage competition in competitive markets by the use of Australia Post’s legislated monopoly. Each year the ACCC issues a report of its analysis of Australia Post's regulatory accounts for the preceding year.

The report this year found that Australia Post is not cross-subsidising its competitive services with revenue from its monopoly services, and indeed, on the contrary, in 2011-2012 Australia Post’s competitive services as a whole were a possible source of subsidy for the monopoly service.