Firms registered as advisers or dealers with the Autorité des marchés financiers (AMF) in Quebec are required to send the AMF their semi-annual report no later than January 31, 2017 regarding any complaints they received between July 1 and December 31, 2016.
The AMF imposes administrative penalties on firms that fail to comply with this obligation. Firms that have not received any complaints must still file a report.
Reports must be filed via the AMF’s Complaint Reporting System (CRS) at http://www.srp-crs.ca. Firms filing a report will require a user ID and password assigned by the AMF. Firms without a user ID and password should contact the following:
- their agent for service in Quebec, or
- an AMF Information Centre agent at:
Quebec: 418 525 0337
Montréal: 514 395 0558
Toll free: 1 877 525-0337
CRS email : firstname.lastname@example.org