In response to a “super-complaint” by the consumer organisation, Which?, the OFT has recommended that the Government prohibit retailers from imposing surcharges on payments for travel on debit cards. The super-complaint focused on the passenger transport sector with particular attention on airline, ferry and rail transport. The OFT alleges that low cost airlines are amongst those imposing the largest surcharges. Non-transparent surcharges on debit and credit cards may mislead consumers as to the real cost by imposing additional charges behind the headline price of the product or service. The OFT believes that surcharges for debit cards (used on-line instead of cash) should either be absorbed by the company or should be included in the headline price. This would facilitate greater transparency, enabling the consumer to compare prices more easily. Traders should be able to impose a surcharge for use of a credit card provided that this cost is disclosed. The OFT suggests that there should be legislation to prohibit “paying to pay” for the use of debit cards. The OFT recognised that most traders want to treat customers fairly but against those that do not, the OFT is threatening to use the consumer protection enforcement laws.