OCC publishes annual report 2013/2014: OCC has published statistics and an overview of last year's complaints against UK financial regulators. The report highlights that there were instances when the regulators were unable to provide a rationale for why they made some decisions and why these were proportionate. It also comments on unfruitful attempts to use the complaints scheme to stop or challenge the outcome of enforcement action. (Source: OCC publishes Annual Report 2013/2014