Nowadays employers are required to protect employees from co-workers. A court views employer even-handedness in the face of bullying as an abdication of responsibility. As one court said, “To treat the perpetrator of abuse and his victim identically is unjust and unconscionable.”

Employers must also investigate all allegations of harassment and the investigator must be skilled and far removed from the conflict. Even the habitual complaints of the chronic malcontent can no longer be safely dismissed as out of hand. To do so flirts with a significant lawsuit.

Ed.: These short segments taken from an article that appeared in Howard’s weekly column on the first page of the Working section of the National Post entitled “Ruling in Favour of Respect – Pendulum Has Swung to Side of Employee.”