The FCA has published its final report on mobile banking and payments. The purpose of its thematic review was to determine how firms are achieving good outcomes for consumers when delivering mobile banking products.

What this means for you

Our payments processing experts have set out the key findings in FCA’s report here.

The report will be of interest to firms operating, or considering operating, in the mobile banking and payments market and consumer groups and consumers that use mobile banking. The FCA says that it will be working with the industry to ensure firms have a clear understanding of the key areas identified in its report and with the PSR and at an EU level on developments that have an impact on mobile banking and payments.