The Ministry of Justice has published guidance for Claims  Management Companies (CMC) on complying with the revised Conduct of Authorised Persons Rules 2014. The revised Rules, which came into force on 1 October 2014, address increasing instances of misconduct in the financial products and services sector. Amongst other things, the revised Rules and guidance introduce new requirements for CMCs on the handling of personal data, including requirements to ensure that data received from third parties is legally obtained and to comply with the Direct Marketing Association’s recently amended Code of Practice.

Ministry of Justice – Guidance note on the Conduct of Authorised Persons Rules 2014 – September 2014