The Department for Work and Pensions (DWP) has published research report No. 515 entitled “Information Needs at Retirement: Qualitative Research Focusing on Annuitisation Decisions.”
This report presents findings from detailed research based on people with defined contribution (money purchase) pensions at or around the point they are making decisions about retirement and annuitising their pension fund. It covers their understanding and perceptions of the annuitisation process and focuses, in particular, on the information they received and used.
View the report (3.05MB)(pdf).