The latest edition of TIO Talks includes a survey indicating that over the past 4 years consumer awareness of the TIO has doubled from 15% in 2008 to 33% in 2012. TIO Talks also includes complaint statistics for October - December 2012 and articles about mobile apps, pro-rata charging practices, TCP code and the usual case study complaints.
The TIO press release about TIO talks is available here.
TIO Talks is available here.
The Communications Alliance has released a press release about the October - December 2012 complaint statistics contained in TIO Talks. The press release notes that total complaints dropped by 20.3% compared to the same period last year. The press release can be found here.