Businesses need to be on the lookout for bogus tech support. According to this article, Google and Facebook have discovered scams in which tech support hucksters post bogus 800 numbers, getting users to call seeking help. The con artists then get the callers to either provide credit card information or access to their computers so that malicious software may be downloaded.
The real problem is that it’s very difficult to root out these scams. Google has resorted to having its employees call the numbers themselves to try to track down the scam artists.
Businesses need to be aware of this latest scam so they can avoid getting hurt.