In its recently published annual report for 2008/09, ACAS notes the substantial increase of 22% in the number of unfair dismissal cases referred to it for arbitration and conciliation. In addition, the total number of conciliation cases received by ACAS from the Employment Tribunal is more than last year. ACAS believes that this is a direct result of the current recession. In another sign of the times, ACAS noticed a huge increase in the demand for redundancy advice through its free helpline and the number of redundancy pay claims rose by 36%.