In this episode of The Data Report, Litigation attorney Jay Ward highlights the importance of setting a strong narrative in the wake of a data breach. Demonstrating internally and externally that there is an understanding of the gravity of the situation and steps are being taken to resolve it not only preserves the confidence and trust of clients, but can also help guard against regulatory enforcement actions. Jay cites successes and failures from past hacking scandals including Wyndham Hotels and Target.

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