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Bloomberg Chat Is No Idle Chatter

USA - August 17 2016 Gone are the days when brokers or buy-side professionals picked up the phone to make bids and close deals. Instead, they “chat” through their

Connected and Automated Vehicles: The Role of Toll Road Operators

USA - September 18 2017 Connected and automated vehicles are all the rage. There are conferences to talk about them, test beds to evaluate them, government policy initiatives

How telecom and media companies can avoid the costly risks of mergers and acquisitions

USA - December 18 2017 Experts and analysts are predicting a flurry of merger and acquisition (M&A) activity for what is often considered “old line” industriesthe

Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite

European Union - April 17 2018 The rules around customer information are all about to change. Starting with the May 25, 2018 effective date of the European Union’s General Data

The Possibilities of Blockchain: Use Cases for B2B, B2C and Government Services

Global - December 5 2017 If you think the future of blockchain is only in the financial services industry, think again. The highly transactional and often multi-step nature of

Key Takeaways For Your All-Electronic Tolling Plans

Global - May 17 2018 Investing in all-electronic tolling (AET) keeps drivers moving, improves highway safety and takes strain off highway networks through reduced overall

The State of Customer Experience

Global - April 30 2018 Every one of your customers is unique, and that means no two customer journeys are exactly alike. But one thing is certain: Customer experience

CMS launches new bundled payment initiative

USA - April 30 2018 A new CMS payment model is on the way this year. Announced January 9, the Bundled Payments for Care Improvement Advanced (BPCI Advanced) model

Top 10 Resources: A GDPR Primer for Employees from the Front Line to the C-Suite

European Union - April 17 2018 The rules around customer information are all about to change. Starting with the May 25, 2018 effective date of the European Union’s General Data

The Necessary Evolution of BPSBPO

USA - April 6 2018 Business process services (aka business process outsourcing) is at a crossroads. In one direction, the focus is on doing traditional BPSBPO better --