The All Party Parliamentary Group for Excellence in the Built Environment has produced a report on the quality and workmanship of new housing in England.(1) It contains 10 recommendations:

  • setting up the New Homes Ombudsman;
  • standardisation of housebuilding sales contracts;
  • a right for buyers to inspect properties before completion;
  • a requirement for builders to provide buyers with a comprehensive information pack;
  • a review of consumer rights laws governing new house purchases;
  • a thorough review of warranties;
  • the adoption of quality systems to International Organisation for Standardisation standards for housebuilders;
  • a significant increase in skills training;
  • a minimum standard for compliance inspections; and
  • the housebuilders' annual customer satisfaction survey should be more independent.

For further information on this topic please contact Chris Fellowes at Mayer Brown International LLP by telephone (+44 20 3130 3000) or email ([email protected]). The Mayer Brown International LLP website can be accessed at


(1) See: http://kj06q2hv7031ix