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COVID-19 Hardship Compliance Online Training

Piper Alderman


WHEN: 27 March for 90 minutes


COVID-19 is disrupting the economy like we’ve never seen before and credit providers are already experiencing high volumes of calls requesting hardship relief on their loans – there’s only more to come!

It’s important that credit providers fully understand and comply with their hardship obligations under the National Credit Code and applicable codes of practice.

Joshua Annese, Partner in Piper Alderman’s banking and financial services team is delighted to offer Piper Alderman’s consumer credit hardship compliance training as an online seminar which will cover:

  • When a credit provider receives a ‘hardship notice’
  • What a credit provider must do in response to a hardship notice
  • Options available to credit providers
  • Time limits and notice requirements that apply
  • AFCA guidance and case studies relating to hardship
  • Recent COVID-19 announcements and APRA treatment of COVID-19 support packages

The online training is being offered this Friday morning, 27 March for 90 minutes.

Cost of the training is $250 per person plus GST with discounts available for groups of 5 or more.


27 March 2020