Articles: 1-10 of 89
Managing Products: A Consumer Safety Complaint Checklist
USA - January 8 2020 Companies should have robust procedures in place so they can quickly respond to the receipt of information concerning the safety of their product(s)…
CPSC Reporting: Best Practices for Investigating Safety Complaints
USA - December 23 2019 You’ve just received news that a consumer’s experience with your product did not go as expected. They’ve called, e-mailed, left a review, or even…
European Copyright: Memes, GIFs, and Other Images on the Internet
European Union - December 18 2019 Memes, animated GIFs, and other images online are a crucial part of today’s Internet experience and have undoubtedly prompted many Internet users to…
Solving for Stupid: How Far should the CPSC Stretch to Address Foreseeable Misuse
USA - December 11 2019 As products liability lawyers, we spend our days focused on the nature and proof of defectiveness. The tort law recognizes limitations on claims that…
China Customs and Intellectual Property Rights Protection
China - December 10 2019 Our retail multinational clients often ask if there is an effective way of protecting intellectual property rights (“IPR”) in China. While traditional…
Eco-friendly or falsely advertised? Sustainable fashion advertising in Europe: do’s and don’ts
European Union - December 4 2019 Sustainable fashion is in vogue and retail chains are all too eager to respond to consumers who want to shop more environmentally consciously…
What Retailers Can Learn from the Revlon ERP/Securities Class Action
USA - November 26 2019 Enterprise Resource Planning (ERP) software is the integrated management of core business processes: the artificial intelligence that organizations…
Will the FTC Crack Down on Online Influencers?
USA - November 6 2019 On November 5, 2019, the Federal Trade Commission released a, first-of-its kind, guidance targeting online influencers. The new guide titled…
EU’s Top Court Confirms Copyright for Design, but Looking Good Will Not Do the Trick
European Union - September 26 2019 On September 12, the Court of Justice of the European Union (CJEU) handed down yet another ruling on the interpretation of EU Copyright Law. With its…
Breaking: Democrat Robert Adler to Take Helm of Product Safety Agency
USA - September 16 2019 It has long been said that politics makes strange bedfellows. In this case, Ann Marie Buerkle, the Acting Chairman of the United States Consumer…
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